COVID-19 Update from FSSolutions

Due to the recent COVID-19 surge, some clinics and collection sites in our network are experiencing capacity and staffing issues. FSSolutions’ is doing its best to mitigate these issues, which may impact documentation and turnaround time. Please have your donors/candidates call the site to confirm hours of operation and wait time.


Today marks the start of Customer Service Week 2021 – During Customer Service Week, FSSolutions would like to recognize and applaud our team for their work 52 weeks a year to ensure we are providing the highest level of service possible for our clients.
Customer service can be very challenging. It takes genuine care and concern to do the job well. At FSS, our connection with clients differentiates us from any other company in the industry, and we are excited to celebrate the most critically important part of that connection – our people.

Thank you for your exceptional effort in serving our clients – you are the difference!

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